The short version: We only collect information you choose to give us through our contact forms. We do not sell your data, we do not share it with third parties for marketing, and we will never spam you. Bill reads these personally.
1. Who We Are
This Privacy Policy applies to SNH Golf Carts LLC (“SNH,” “we,” “us,” or “our”), a veteran-owned golf cart dealership located at 516 Mammoth Rd, Building B-2, Londonderry, NH 03053. We operate the website snhgolfcarts.com.
If you have any questions about this policy or your information, you can reach us at snhgolfcarts@gmail.com or by calling 603-777-7831.
2. Information We Collect
We collect information in two ways: information you give us directly, and information collected automatically when you visit our site.
Information you provide directly — when you fill out a contact or quote request form on our website, we may collect:
- Your full name
- Your phone number
- Your email address
- Your area of interest (e.g. buying, renting, repair)
- Any message or details you choose to include
Information collected automatically — like most websites, we use Google Analytics to understand how visitors interact with our site. This may include:
- Pages visited and time spent on each page
- General geographic location (city/region level, not precise)
- Device type, browser, and operating system
- How you arrived at our site (search, direct, social, etc.)
This data is aggregated and anonymous. We cannot identify individual visitors from Google Analytics data.
3. How We Use Your Information
We use the information you submit through our forms solely to respond to your inquiry. Specifically:
- To respond to your quote request, question, or service inquiry
- To follow up about a cart purchase, rental, or service appointment
- To send occasional updates about inventory or promotions, if you’ve expressed interest
We use Google Analytics data to improve our website — understanding which pages are most helpful, where visitors come from, and how to better serve Southern NH customers.
4. How We Store and Protect Your Data
Form submissions are collected and stored securely through our CRM system (GoHighLevel). We use industry-standard security practices to protect your information. We limit access to your data to only those who need it to respond to your inquiry.
We retain your contact information for as long as necessary to fulfill the purpose it was collected for, or as required by law. You may request deletion of your information at any time by contacting us directly.
5. Cookies
Our website uses cookies — small text files stored in your browser — to support Google Analytics tracking. These cookies do not collect personally identifiable information and are used only to understand aggregate site usage.
You can disable cookies at any time through your browser settings. Doing so will not affect your ability to use our website, though some features may behave differently.
We do not use advertising cookies, retargeting pixels, or third-party tracking beyond Google Analytics.
6. Sharing Your Information
We do not sell, rent, or trade your personal information to any third party — ever.
We may share your information only in the following limited circumstances:
- Service providers: We use GoHighLevel as our CRM to store and manage form submissions. They are bound by their own privacy policy and are not permitted to use your data for any other purpose.
- Legal requirements: We may disclose information if required to do so by law or in response to valid legal process.
7. Your Rights
You have the right to:
- Request a copy of the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information from our records
- Opt out of any future marketing communications at any time
To exercise any of these rights, simply contact us at snhgolfcarts@gmail.com or call 603-777-7831. We will respond promptly.
8. Third-Party Links
Our website may contain links to third-party sites such as Facebook, Instagram, and Google. These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before providing any personal information.
9. Children’s Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically.
Continued use of our website after any changes constitutes your acceptance of the updated policy.
Questions About This Policy?
Reach out directly. Bill runs this business personally and will respond to any privacy-related questions himself.